Last Updated: August 1, 2024

Welcome to Inkhatch.com. These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and products. By using our website or purchasing our products, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. General Information

Inkhatch.com is an online platform that sells a curated selection of paintings. Our products are intended for personal use only and are not for resale unless explicitly agreed upon in writing.

2. User Obligations

• Account Registration: You may need to create an account to make a purchase. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities under your account.
• Accurate Information: You agree to provide accurate, current, and complete information during the registration and checkout process. You are responsible for updating this information as necessary.

3. Product Information

• Product Descriptions: We strive to display our products accurately. However, colors and images may vary depending on your monitor’s display. All sizes, dimensions, and weights of items are approximate.
• Pricing: All prices listed on Inkhatch.com are in INR and are subject to change without notice. We reserve the right to correct any errors in pricing or product descriptions.

4. Orders and Payment

• Order Acceptance: All orders placed through Inkhatch.com are subject to our acceptance. We may refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or problems identified by our payment processing team.
• Payment Methods: We accept COD, Razor Pay. By providing your payment information, you represent and warrant that you have the legal right to use the payment method(s) provided.
• Taxes: Applicable taxes will be calculated and added during checkout based on your shipping address.

5. Shipping and Delivery

• Shipping Policy: We ship our products to India and World. Shipping costs and delivery times will vary depending on your location and the shipping method chosen at checkout.
• Delivery Times: Estimated delivery times are provided at checkout. Please note that these are estimates and not guarantees. We are not responsible for delays caused by customs clearance or other unforeseen circumstances.
• International Orders: For international orders, you are responsible for any customs duties, taxes, and additional fees imposed by your country’s customs office.

6. Returns and Refunds

• Return Policy: We do not accept returns for personalized products. However, we accept returns of broken frames within 3-5 days of delivery. To be eligible for a return, the item must be in its original condition and packaging. Certain items, such as custom orders or items marked as final sale, are not eligible for returns.
• Return Process: To initiate a return, please contact our customer service team at inkhatchgk1@gmail.com with your order number and reason for return. We will provide instructions on how to return your item.
• Refunds: Once we receive and inspect your return, we will process your refund to the original payment method. Please allow 12-15 business days for the refund to appear on your account.
• Return Shipping Costs: You are responsible for the cost of return shipping unless the return is due to an error on our part (e.g., wrong item shipped).

7. Intellectual Property

• Ownership: All content on Inkhatch.com, including images, text, graphics, logos, and designs, is the property of Inkhatch.com or its content suppliers and is protected by copyright and other intellectual property laws.
• Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal purposes only. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.

8. Limitation of Liability

• No Warranty: Inkhatch.com provides its products and services “as is” without any warranties, express or implied. We do not guarantee that our website will be available at all times or that it will be free from errors or viruses.
• Limitation of Liability: To the fullest extent permitted by law, Inkhatch.com shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability to you for any claims arising from these Terms or your use of our website shall not exceed the amount you paid for the product in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Inkhatch.com and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorney’s fees, arising out of or related to your use of the website, your violation of these Terms, or your violation of any rights of another.

10. Governing Law

These Terms and your use of the website shall be governed by and construed in accordance with the laws of India/NCT, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Delhi.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any changes indicates your acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

inkhatch.com
inkhatchgk1@gmail.com